FAQ

What’s the difference between Device as a Service (DaaS) and Workplace as a Service (WaaS)?

In short: for us, there’s hardly any difference. At Everphone, DaaS usually refers to mobile devices like smartphones or tablets, while WaaS means workplace devices like laptops, PCs, mini-PCs, or workstations.

But in practice, the principles are exactly the same:
🔁 Devices are rented instead of bought
🛠️ Repairs and replacements are included
🧾 Fixed monthly rates (OPEX model)
📦 We handle provisioning, management, and returns end to end

Our SLAs are identical—whether you’re renting a MacBook or an iPhone.

Technically, there can be some differences depending on the type of device:

  • Smartphones and tablets are typically integrated via MDM systems like Microsoft Intune—often combined with Apple Business Manager or Android Zero Touch.
  • PCs and laptops are often onboarded via Windows Autopilot or other endpoint management solutions.

But you don’t need to worry about the details—we’ll handle everything for you. Whether it’s DaaS or WaaS.

For any questions, please contact our sales department.

Related FAQs

Which HR systems can be integrated with the Everphone API?

Everphone connects seamlessly with leading HR systems.

What services are included in Workplace as a Service?

Discover which hardware, software, and services are typically part of a WaaS model – from delivery to return.

We use ServiceNow. Can we integrate device procurement with it?

Everphone offers an API that integrates directly with ITSM solutions like ServiceNow.

Is Workplace as a Service available for MacBooks?

Yes, absolutely. We offer Workplace as a Service for MacBooks—from the MacBook Air to the MacBook Pro.

What’s the difference between Device as a Service (DaaS) and Workplace as a Service (WaaS)?

At Everphone, DaaS refers to mobile devices, while WaaS means workplace devices. There’s not much of a difference though.

Do I have to be 24/7 available with my company phone?

No, you don’t.

What else do you want to know?

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We’ll get back to you in no time!