Managing mobile devices — a challenge for companies

For large enterprises but also for mid-sized and small businesses, managing mobile devices can be a demanding, sprawling task.

Equipping employees with company phones and matching contracts is only the first step. Then you have to keep data-protection rules and security measures continuously up to date.

Add to that repairs, replacements in case of loss or new hires and plenty of coordination with external service providers.

Several departments end up involved: management (budget), IT (security), HR (joiners and leavers).

Procuring devices

The first step already takes time and effort. Budgets per employee need to be set and offers compared. Right at the start you decide whether to buy, lease or rent — a decision that shapes all subsequent device management.

Providers like Everphone offer Device-as-a-Service: an all-inclusive rental service that solves several problems around smart devices at once. Your colleagues get new devices when needed, repairs are handled by the provider, and security measures like device-management software are already included.

Choosing and managing mobile plans

Alongside the device you also choose a business tariff. This has to fit into the agreed budget. Even though contracts are tailored to companies — as with Telekom's business offers — they're not always the cheapest option. A SIM-only setup like the one Everphone offers can be considerably more efficient.

Data security and privacy

Many companies allow employees to use one phone for both private and business purposes. Convenient for users and a real perk — but a challenge for GDPR-compliant protection of corporate data.

As mentioned above, device-management software solves this. Specialised Mobile Device Management (MDM) from various vendors is available. Procuring and managing mobile devices is surprisingly complex — even without international operations across Austria, the UK or Switzerland. Even small and mid-sized companies find it demanding.

Device-as-a-Service including device management

With Device-as-a-Service from Everphone the complex task of managing mobile devices doesn't fall on your team. You rent mobile devices with device-management software pre-installed.

Advantages of renting company phones instead of buying:

Devices get upgraded to newer models after a set period.
Broken devices are replaced by Everphone free of charge. Yes, free!
New hires can be equipped immediately with additional phones.
When employees leave, devices are simply returned and the rental ends.

So on the device side, Everphone Device-as-a-Service removes internal admin hurdles.

Almost more importantly, Everphone also provides device-management solutions — two things in particular:

the Everphone customer portal for managing Everphone devices, and
Mobile Device Management (MDM) software.

What is the Everphone customer portal?

The Everphone back office is a digital portal for managing the devices you rent from us. All company smartphones and tablets are recorded in a clear interface.

The back office lists user and tariff data plus device details:

IMEI number,
phone number,
model number,
manufacturer,
rental category, and
with "Choose Your Own Device", the co-payment tier.

Employees can report defective devices themselves. Everphone then handles the exchange directly with the employee — IT or office management doesn't need to get involved.

Mobile Device Management software

An MDM is a software solution for managing mobile devices centrally and acts as an interface between devices and the wider IT infrastructure, such as the Exchange server.

An MDM simplifies setup and management of smartphones and pre-configures business apps. Most MDMs are part of an EMM (Enterprise Mobility Management) suite, offering more than pure inventory.

If you rent devices from Everphone, using MDM is recommended. If you already use one, we integrate it; if not, we equip you with the necessary licences at the best price.

Conclusion: save resources with all-in packages

With Everphone you get an all-round service for procurement and management. From ordering to replacement and administration, you hand it all to our experts — saving internal resources, time and effort.

Company phones and device management: options for businesses