WaaS with Dell: the concept explained briefly

Workplace-as-a-Service (WaaS) is a user-centric delivery model for digital workplaces. For Dell devices, this means: instead of purchasing Dell laptops, PCs, or peripherals in the traditional way, companies receive the complete Dell setup as a service – including configuration, management, support, and returns.

The WaaS model is aligned with modern IT and HR requirements: more flexibility, clearly predictable operating costs, and significantly less manual effort.

Employees receive preconfigured Dell devices that fit their specific use case – whether in the office, remote, or in the field.

WaaS advantages compared to classic purchasing

Compared to the traditional purchase model, WaaS offers numerous advantages:

• CAPEX becomes OPEX
  monthly rental fees instead of high upfront investments
• Relief for IT
  rollout, returns, defect management, and support are outsourced
• Scalability
  device fleets can be easily expanded, reduced, or replaced
• Standardization
  clear SLAs and centralized processes – even for distributed teams

WaaS at Everphone – devices, services, lifecycle

Everphone provides companies with complete device lifecycle management – as a platform, a service, and a hardware solution. Ideally, we connect via our API to your ITSM and/or HR systems and take over orders and incidents from there.

The focus is on a seamless experience for IT, procurement, and employees:

• wide selection of manufacturers – including Dell, HP, Apple, Lenovo, Samsung,
• integrated endpoint management & MDM integration,
• replacement, returns, refurbishment & GDPR-compliant data erasure,
• interfaces to HR and ITSM systems (e.g. ServiceNow, SAP).
  

Why use Dell devices in the WaaS model?

From entry-level laptops to high-performance workstations and ruggedized tablets, the Dell portfolio covers everything companies need to equip employees at the workplace or for remote work.

Unified SLAs & management

Dell devices integrate perfectly into standardized WaaS processes. Companies benefit from consistent service levels and uniform device specifications – ideal for structured rollouts, automated configurations, and device management with Intune, Workspace ONE, or other MDM systems.

Flexibility for IT teams

Dell offers a broad range of device types and configurations – from compact thin clients to high-performance workstations. This allows IT teams to assign devices based on roles and individuals without relying on parallel structures.

In the WaaS model, devices can be scaled, replaced, or extended as needed – including support and lifecycle services.

Benefits for procurement & budget planning

For procurement teams, this is particularly attractive: Dell devices can be booked as operating expenses in the WaaS model, avoiding long-term capital commitment. Added to that are clear monthly rates, flexible terms, and full transparency across all company assets – available at any time via the Everphone portal.

Dell device classes in the WaaS portfolio

Different use cases require different devices. In principle, we can integrate all Dell devices into our WaaS offering.

Laptops: Latitude, Precision, XPS & other series

For most digital workplaces, the laptop is the central IT device. Dell offers powerful business laptops for a wide range of use cases:

• Latitude: proven in office environments, with strong battery life and business features
• XPS: for demanding users with a focus on mobility and design
• Precision: mobile workstations for CAD, development, or data-intensive applications

In the WaaS model, these devices are preconfigured with Windows Autopilot and ready for immediate use.

Workstations: Dell Precision for professional applications

For high-end workloads, Dell’s Precision workstations deliver exceptional performance – for example in engineering, architecture, or AI development.

Combined with Everphone’s lifecycle services, these devices can be deployed and replaced flexibly – including support for drivers, software, and certifications.

Desktop PCs & all-in-one systems: OptiPlex, towers & AIOs

Classic office environments benefit from desktop PCs, space-saving small form factor PCs, or all-in-one systems. All devices can be centrally managed, configured by role, and rolled out across locations via Everphone’s platform – ideal for team workplaces or hybrid setups.

Thin clients & cloud clients

For VDI or cloud workloads, Dell offers lean thin clients, for example from the OptiPlex series. These are well suited for security-sensitive environments or structured applications with remote access. In the WaaS context, this means low cost per device combined with full control over endpoint management and support.

Monitors & docking stations

Productive workplaces need the right peripherals – such as Dell UltraSharp monitors, ergonomic docking stations, or USB-C solutions.

These components can also be rented via WaaS, centrally managed, and easily replaced in case of defects – without additional procurement effort or inventory.

How Workplace-as-a-Service with Dell works at Everphone

We have continuously refined our processes through rollouts for more than 1,000 companies. Typically, WaaS workflows follow this pattern.

Selection & configuration of Dell devices

Together with you, Everphone defines suitable device categories based on roles, locations, and use cases.

Dell devices are preconfigured (e.g. via Autopilot) and shipped – either to headquarters, other locations, or directly to users’ home addresses. For new joiners, this is possible via a token even without a company email address. The key point: new employees don’t have to wait for their devices – they are delivered before day one.

Provisioning & onboarding

New employees receive their devices fully set up on their first day – without any involvement from internal IT. Everphone handles rollout, user assignment, license integration, and connections to existing systems such as Intune, Jamf, or ServiceNow.

Support, repairs & lifecycle services

Defective devices or planned replacements are handled by Everphone. Returns are automated – including GDPR-compliant data erasure and refurbishment. Extensions or upgrades can also be managed via the portal. Everything is documented – for audits, compliance, and ESG reporting.

Conclusion: WaaS with Dell for modern workplaces

Workplace-as-a-Service provides a scalable, cost-transparent, and future-proof solution for modern IT workplaces. Dell devices in the WaaS model enable companies to respond flexibly to change, relieve IT teams, and support sustainability goals at the same time.

Dell portfolio as part of the WaaS strategy

With Dell as a manufacturer, companies gain access to a powerful, professional, and globally available portfolio – ideal for standardized workplace concepts with different user profiles.

WaaS with Dell: get in touch

Would you like to learn how Workplace-as-a-Service with Dell could look in your organization? Talk to us – we’ll show you how modern IT workplaces can be delivered today: simple, secure, and efficient.