Skip to main content

    "Many of the logistical tasks associated with PCs, such as shipping, repair and stocking, have become more cumbersome, pushing up demand for managed PC life cycle services."

    Workplace as a Service

    Workplace as a Service: Digital workplaces as a full-service solution

    Workplace as a Service means you no longer have to worry about hardware. Everphone makes your employees productive from day one: We deliver ready-to-use laptops, PCs, mobile devices, and matching accessories—directly to wherever your team needs them. Fully automated and API-based.

    Hero image
    Challenges

    Simplify complex device procurement sustainably with WaaS

    IT teams face the challenge of providing more and more devices for an increasing number of use cases—always under time pressure. Workplace as a Service is the solution for anyone looking to simplify, standardize, and accelerate their ITSM workflows for laptops, convertibles, detachables, workstations, desktop or all-in-one PCs (and accessories).

    Challenge: Resources

    High workload for procurement & rollout

    Different requirements and device portfolios across countries or entities make it difficult to define a standard for ITSM workflows. The complexity and urgency result in a high workload for IT and procurement teams.

    Challenge: Requirements

    Security risks & compliance stress

    Technical silos and sourcing models like BYOD (Bring Your Own Device) pose potential data security threats. Data protection and compliance regulations add even more complexity.

    Challenge: Complexity

    Inflexible structures in hybrid work environments

    Vendor limitations and other operational constraints reduce procurement flexibility. One-size-fits-all solutions lead to frustration and decreased productivity among employees in different departments.

    WaaS benefits

    WaaS benefits for your organization

    Workplace as a Service reduces onsite IT support through outtasking. That pays off for organizations of every size: with up to 250 employees you order devices directly in the Everphone shop, and larger companies get a short consultation with our team.

    IT relief

    When hiring or offboarding employees, devices need to be deployed or returned quickly. WaaS creates clear processes and handles all operational and logistical tasks—your IT team can finally breathe.

    Cost control

    Everphone's Workplace as a Service offers predictable costs: The monthly usage fee includes all expenses for laptops, PCs, and accessories—repairs, replacements, and management included.

    Flexibility and scalability

    With Everphone, you rent workplace devices tailored to your team's needs—flexible, scalable at any time, and without high upfront investments. You can adjust the number and type of devices as required.

    API-based automation

    The Everphone API automates the entire device lifecycle—from ordering to delivery and returns. Devices are delivered ready to use, directly to your employees, and picked up the same way. You receive a complete audit trail.

    Mixed fleet management for Workplace as a Service
    WaaS solutions

    One process for all devices in mixed fleets

    Managing mixed fleets of various manufacturers and device types is a major challenge in everyday IT operations: notebooks, workstations, tower PCs, smartphones, tablets, and the necessary accessories are often procured through different channels. This creates complexity and complicates onboarding for new joiners. WaaS ensures maximum process clarity instead of extra work, duplication, and time loss: with Everphone, you get a single point of contact, one financing model, and one SLA across all devices. With "BARB" (buy and rent back), we also offer a solution for easy fleet migration to WaaS. BARB includes an automatic roll-out plan to renew your current devices.

    Learn more about BARB
    WaaS solutions

    Configuration & delivery

    Today's users expect convenient and service-oriented solutions. That's why we always ship our WaaS devices preconfigured and ready to use. For notebooks, this includes Autopilot registration, staging, and even BIOS settings. We deliver the devices free of charge – either to the office or to the recipient's preferred address. To take over IT tasks and device orders, we can easily connect to your ITSM tools via API.

    Integration options
    API integration for Workplace as a Service
    WaaS solutions

    Lifecycle management: From roll-out to return

    Everphone's WaaS solution plans the entire lifecycle of a device from start to finish and takes care of all operational tasks. It starts with procurement and continues through configuration (staging) and daily operations (updates, security). A WaaS framework agreement defines global standards across all required countries or entities. If a device is damaged or defective, users can request support or a replacement via the Everphone portal. Both come at no additional cost and require no extra approval.

    Learn more about the Everphone portal
    Lifecycle management for Workplace as a Service
    WaaS solutions

    Returns & refurbishment

    At the end of a WaaS device's lifecycle, it is replaced and returned. At Everphone, this process is fully integrated from the start: we handle returns directly with the device users, so your IT team doesn't have to get involved. 99% of the devices are refurbished and reused elsewhere – which is cost-effective and more sustainable. Beforehand, all profiles, settings, and data are securely wiped. You'll receive a deletion certificate for your audit trails and documentation of the CO₂ savings achieved by using WaaS.

    Learn more about sustainability
    Refurbishment process for Workplace as a Service
    Migration to WaaS

    BARB: Your jump-start for WaaS

    Buy and rent back (BARB) is the perfect jump-start for your transition to Workplace as a Service. Through a rental buyback, we bring your existing devices under our SLA and enable you to modernize your fleet quickly. The video explains this process for Device-as-a-Service – but it works exactly the same for WaaS.

    Laptop frame
    BARB - Buy and rent back video thumbnail
    FAQ

    WaaS | FAQs

    Got questions about WaaS? Here you'll find answers to the most common questions about our service, devices, and processes.

    Start today

    Your road to next–level device management

    Request a tailored quote — our team will get back to you shortly.

    Get a quote