We use ServiceNow. Can we integrate device procurement with it?
FAQ
We use ServiceNow. Can we integrate device procurement with it?
Yes – absolutely.
Everphone offers an API that integrates directly with ITSM solutions like ServiceNow. This means device procurement becomes part of your existing IT workflows: tasks like new orders, replacements, or returns can be triggered automatically from within ServiceNow.
No extra logins, no tool switching, no manual steps. Our API connects directly – whether you’re using ServiceNow, Jira Service Management, or another platform. You can tailor the workflows to your needs and define how much automation you want.
This is especially helpful when onboarding new employees. Even if an email address doesn’t exist yet, the device provisioning process can already be triggered. The device is delivered pre-configured and ready to use – right on time for day one.For IT teams, this means fewer clicks, better control, and far more efficient device lifecycle management.
And of course, the API can also be used alongside your existing MDM solution – for a seamless end-to-end process.
Learn more about our API integration here.
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