Managed Mobility Services (MMS) is a term coined by market analysts like Gartner for outsourced services that help companies procure, manage, and support their mobile device fleet — from smartphones and tablets to laptops used in the field.
MMS: a term coined by Gartner
Gartner breaks it down into six service areas:
Sourcing and logistics,
Mobile service management,
Device and systems management,
Application and collaboration management,
Security and content management, and
Program and financial management.
Managed Mobility Services: where the term comes from
The term emerged because companies struggle with what's known as the "3 Vs" of mobile IT:
Volume (growing device counts),
Variety (different operating systems, policies, locations), and
Volatility (rapid change driven by new devices, staff turnover, and shifting regulations).
MMS providers take on exactly this complexity — from plan management to mobile device management to the support desk — so internal IT doesn't have to own every device-related question.
Everphone covers a core part of classic MMS services: procurement, configuration, support, and lifecycle management for smartphones, tablets, and laptops, bundled into one subscription instead of separate contracts with manufacturers and carriers.
Combined with integration into existing MDM and ITSM tools like Intune, Jamf, or ServiceNow, Device as a Service covers many of the core problems that MMS describes as a market category.