Single-device strategy for omnichannel

Retailers must meet high customer expectations and tackle the demanding task of delivering a true omnichannel experience with limited resources. High-performance DaaS mobile devices make it possible.

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Retail in transition: Are you ready?

Retail is facing enormous challenges: automation and AI are on the rise, more and more omnichannel touchpoints must be handled properly, and ERP systems need modernization. At the same time, customer satisfaction is harder to achieve: seamless checkout, self-checkout, scan-and-go, and shopping seven days a week are the new standards. The task of securely and seamlessly connecting online and offline channels must be tackled with chronically scarce IT resources. Mobile devices with automated processes are the key to overcoming these hurdles. We’ll show you how.

Challenge: Omnichannel

Separation of online and offline

Modern customers expect a seamless shopping experience—both online and in-store. To meet growing expectations, automated processes and AI-driven tools are essential. Media breaks and outdated devices slow progress.

Challenge: Talent shortage

Finding and retaining employees

Digital natives are used to leveraging their smartphones effectively in everyday life. At work, however, they often struggle with outdated tech, which hurts satisfaction. Recruiting and retaining staff becomes more difficult.

Challenge: Customer experience

Customer expectations are on a constant rise

Customers today are digitally savvy and expect top-notch in-store service. They also want click & collect, digital payments, real-time product information, and personalized offers. If these are missing, they turn to competitors.

Everphone solutions

More productivity through digital participation

Give your employees their own digital identity: in-store processes can then be managed digitally. Customer service, product data access, stock checks, reorders, shift planning, omnichannel—everything becomes more effective, leading to happier customers and more revenue. Everphone equips you with the right mobile devices: Device-as-a-Service simply boosts productivity on the shop floor.

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DaaS kitting with device and accessories

Everphone solutions

Flexible, scalable hardware procurement

With Device-as-a-Service, Everphone takes care of all tasks related to mobile device procurement. Whether you prefer a multi-user setup or each employee gets their own device: we deliver smartphones, tablets, and laptops pre-configured and ready to use. You only rent the devices you actually need: when staff leave, you simply return unused devices and end the rental. Since replacements for defects are already included in the rental fee, DaaS keeps costs fully transparent and relieves IT—Everphone handles everything.

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Everphone solutions

More satisfied employees

High-performance devices don’t just increase productivity on the floor—they also boost employee satisfaction. Our DaaS rental devices can be configured for private use in a secure, GDPR-compliant way. Smartphones and tablets are popular benefits and an effective tool against staff turnover.

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Reference

Smartphones across all OBI stores

To the project description

OBI: 10,000 devices for retail digitalization

Know-how

Learn more

Our blog covers key aspects of device procurement and administration.

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