Question 1

What is the minimum term?

Accepted Answer

You can choose between a term of 24 or 36 months. Both options include the full service package.

Question 2

What happens in case of damage?

Accepted Answer

All devices are insured. In case of defects or damage we replace the device quickly and easily.

Question 3

How long does delivery take?

Accepted Answer

After order confirmation we usually deliver the ready-to-use devices within a few business days.

Question 4

Which devices are available?

Accepted Answer

We offer current premium smartphones and tablets from Apple and Samsung, plus laptops from Apple and Lenovo. You can find the full range in our product categories.

Question 5

What happens at the end of the rental?

Accepted Answer

At the end of the term you can return the devices free of charge (regardless of their condition), upgrade to new devices, or ease your budget by continuing to use the existing devices at very attractive conditions.

Question 6

How do I manage the devices?

Accepted Answer

Device management is handled conveniently through the Everphone Portal. It gives you a complete overview of your entire device fleet at any time: you can see all active rental contracts, assign devices to individual employees, report damage or theft, request repairs and replacement devices, and place orders for new employees — all in one central place and without extra effort for your IT team.

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