Berlin, Dec. 10, 2020 – Everphone, the Berlin-based device-as-a-service specialist, becomes the first official B2B partner of Samsung Electronics’ DaaS strategy in Germany. As part of this partnership, Everphone offers Samsung business customers a novel and comprehensive all-inclusive rental model with mobile devices from the Korean technology group.

Effective immediately, Samsung business customers can rent the devices instead of buying them. In doing so, the individual company employees select their respective smartphone or tablet directly themselves. Everphone handles all logistical and commercial tasks for the Samsung DaaS program, as well as optional mobile device management (MDM) and first-level support.

In this way, Everphone enables Samsung to enter the “use instead of own” model of the future. The start-up’s collaboration with the Group gives enterprise customers the best of both worlds: the clout of the global market leader and the agility of a start-up with uncompromising customer centricity. The new partnership is a symbol of a radical change in the procurement of mobile devices in the corporate context: buying and leasing was yesterday. The “Device as a Service” rental model is today.

Device as a Service (DaaS): use instead of own

Business customers receive Samsung’s high-end mobile devices in an all-inclusive service that goes far beyond mere hardware rental. Companies are to use high-performance devices “as a service” – and no longer own them. Included in the monthly fixed fee of the service package are, among other things, unlimited device replacement in case of defects, device management, Samsung Knox Solutions and Mobile Device Management (MDM) support as well as dedicated support for the implementation of administration, security and data protection requirements.

In addition to cost savings, the main purpose of DaaS is to free up valuable IT resources that are urgently needed for the digitization of core business processes.

“With Everphone, we have found a solid partner for our joint ‘Device as a Service’ concept. With DaaS, business customers benefit from complete IT department relief for everything related to mobile devices – from procurement to clean integration and return. The approach brings agility and scalability to equipping the workforce with Samsung mobile devices.”

Tuncay Sandikci (Director IT & Mobile Communication | Samsung)

Corporate smartphones and tablets in a complete B2B package

Everphone takes care of device management and support throughout the product lifecycle. Everphone has been organizing the efficient provision and management of mobile devices since 2016, and exclusively for business customers since 2018. Everphone CEO Jan Dzulko summarizes:

“The official partnership with Samsung is the culmination of an extremely successful business year for Everphone. We are proud to be the first Samsung B2B partner for Device as a Service!”

Jan Dzulko

Platinum hotline: dedicated support for Samsung Knox and Samsung DeX

Everphone employs over 70 people in Berlin. Eight of them are specifically trained for mobile device management, and two have the highest certification level for the Samsung Knox security platform with the “Samsung Knox Solution Master”. This ensures that companies with Everphone implement their Samsung devices perfectly.

Another focus is on Samsung DeX (Desktop Experience), which allows smartphones to be expanded into the central computing unit of a full-fledged workstation – practical for home office work or shared desks.

User centricity first

Everphone’s approach is consistently user-centric. The goal is to relieve the customer’s internal IT resources as completely as possible. Defective devices are reset to factory settings and replaced directly with the employees in self-service; IT does not have to intervene. Certified data erasure in accordance with BSI specifications is then also part of the security concept.

New options are also opened up for employees: For example, they can use the company cell phone privately without restriction if it is properly administered.

Under the “Choose Your Own Device” program, employees can select the Samsung model of their choice. They can contribute to the rental costs via an additional employee payment if they want to upgrade to a particularly high-quality smartphone.