Lifecycle management: more control with Capex, less work

You want to buy IT equipment with Capex, but managing it is a nightmare? We get it. Our lifecycle management package offers a solution: you keep control, while we take care of the complex work in the background.

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With great control comes great responsibility

We generally recommend switching to Device-as-a-Service (DaaS) and renting your mobile fleet. DaaS relieves the IT team and eliminates tedious, recurring tasks. However, industries like Oil & Gas often prefer a Capex strategy–the company remains the device owner. But this also means it inhibits the burden of ownership: Differing incident management across multiple providers and countries and liability in case of damages. It also comes with overhead cost and requires management attention in orchestrating this setup. If service responsibilities are split, they become fragmented and need active management. The result: Higher costs, more workload, and less transparency.

Challenge: Fragmented processes

Capex means: no global transparency

Your IT team juggles multiple vendors in each country, making it hard to oversee and manage the device fleet consistently. Local workflows and a lack of transparency lead to inefficiencies and high internal workloads.

Challenge: Integration capability

Capex means: inconsistent user experience

Local service providers each use their own platforms, resulting in a fragmented user experience. ITSM systems are difficult—or impossible—to integrate. The variety of processes and contacts confuses your employees and reduces adoption of new technologies.

Challenge: Internationalization

Capex means: hidden costs

Local teams spend valuable time managing devices—from organizing repairs and updates to handling proper disposal. These manual tasks distract from core business activities and create avoidable internal costs.

Everphone solutions

Lower internal costs, improve service

By outsourcing recurring tasks like incident management and asset tracking, you significantly reduce the operational costs of managing smartphones, tablets, and laptops. One unified workflow across all countries ensures reliable asset data and consistent data wiping for end-of-life devices. Because broken devices are replaced without delay, user satisfaction increases and downtime is minimized. Procurement and IT teams—locally and globally—regain valuable capacity for high-impact, value-creating projects.

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Everphone solutions

Everphone portal for asset management

No more patchwork: Our lifecycle management ensures a harmonized workflow that works consistently across all countries. The Everphone portal gives your admins a live overview of which devices are assigned to which users—and their current status. From inventory tracking to full lifecycle management, all information is centrally available, massively simplifying device fleet administration. If needed, our API integrates with your ITSM systems, enabling automated incident handling. With their own portal access, employees can resolve key issues via self-service in just a few clicks.

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Everphone solutions

Lifecycle Management: Outtasking your asset administration

With our international lifecycle management, you retain control over your own devices—but outsource the tasks that quietly cause extra work behind the scenes. This includes staging, configuration, repairs and replacements, MDM administration, mobile threat defense, and retrieving end-of-life devices with automated data deletion (including a certificate for your audit trail). You choose the service package you need, and we take over asset management at your desired level of detail.

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