If you’re looking for a Device as a Service provider and have come across Everphone, you’re naturally interested in the experiences of our users and are searching for reviews, testimonials, and ratings.
We provide more than 1,000 companies with mobile devices and Workplace-as-a-Service and manage several hundred thousand devices in active use. That creates plenty of feedback – and most of it is very positive.
Ideally, users don’t notice our DaaS services at all. That usually means everything is running smoothly. For end users, our solutions are mainly visible during onboarding, incident management, and offboarding.
Customer reviews from end users
At Everphone, we receive feedback from different perspectives—both from end users and from administrators who manage the service. There’s also feedback from our current and former employees, which we’ll get to further down.
Let’s first take a look at what end users have to say about Everphone. Most reviews are related to situations where a device is broken and needs to be replaced quickly – in other words, incident management.
Google Reviews for Everphone
Many users leave us a Google review after interacting with our customer service team.
You can find an overview of Everphone’s Google reviews here.
The overwhelming majority of customers express high levels of satisfaction, which is reflected in our impressive overall rating of 4.9 out of 5 stars on Google (based on 651 reviews as of January 2026).
Transparency note: Everphone assures that Google customer reviews are neither bought nor manipulated in any way. What you read here are genuine statements from real customers who took the time to share their feedback.
Examples of Everphone reviews on Google
At Everphone, you don’t just get help from a chatbot – real people who truly understand the technology and our solution are here to support you. Below are a few direct quotes from our Google reviews – we’ll let our customers do the talking. You can view the original reviews via the provided links.
- “Great and immediate support, very friendly. I would recommend Melinda anytime.” (Google review)
- “They say that unfortunately we only remember bad user experiences. Good ones just are not notices as they just work perfectly. Then race drivers say the fastest laps are the ones that are quite unspectacular as everything just works out. Now with that I want to take the time to note that Mehmet did an outstanding Job. Not the slightest waiting time, not anything else than pure support on the point. Technically this was support perfection. Topped by charming kindness as cherry on top this enjoyable experience. If you want to know how to support fast, personal and kind, ask Mehmet.” (Google review)
- “The support is awesome. Just a short chat with Mehmet, and -solution delivered. Quick and on the point. Thanks a lot!” (Google review)
- “I had a positive and quick customer service experience with Emily from Everphone 🙂 Thank you!” (Google review)
- “I contacted the Everphone Team via the chat function and I was promptly connected with Emily. She could help me with my issue very quickly and efficiently. Thank you for your great support! No questions left.” (Google review)
- “I just had a nice experience on the Everphone chat helpline. I got a very fast reply, friendly to the point and she gave me exactly the information I asked for. Good service, good advice. Simply great.” (Google review)
Key takeaway from Everphone reviews
Users report highly positive experiences and fast resolutions – something clearly reflected in the many positive Google ratings we’ve received.
Reviews from IT decision-makers
It’s not just end users leaving feedback – we also receive detailed reviews from the IT teams responsible for integrating our services. These focus on different areas, such as API integration, security architecture, MDM configuration, staging requirements, service customization, invoicing, and more.
We regularly hear from IT admins, procurement managers, workplace managers, and CIOs – as well as from HR professionals, particularly where device provisioning plays a role in talent acquisition, onboarding, or managing employee contributions within Choose-your-own-device programs (employee experience leadership).
Beispiele für Everphone-Rezensionen von IT-Spezialisten
Hier einige der Kundenbewertungen aus Admin-Sicht. Die Links führen euch zu ausführlichen Projektbeschreibungen.
- “Overall, a healthy mix of internal and external resources—perfect! We would do it again anytime.”
Oliver Wilhelms, Personalleiter, Henkel Deutschland - “In my professional career to date, I have never experienced an IT project that has generated such high user response. The consistently positive feedback is the best proof for me that the decision for CYOD was the right one.”
Benjamin Wiehn, IT Lead, Dinslaken Municipalities - “The service-based approach of the Everphone team has meant that we have found a pragmatic solution to all of our challenges.”
Stefan Eckert, Lead IT and Digitization, Advant Beiten - “Everphone deliveries to our employees are fast and reliable and we can always rely on the customer service.”
Brahim Ramaj, IT Client Support Specialist, James Hardie - “As part of our strategic roadmap, we have placed a very strong focus on digitization. Telekom and Everphone have presented themselves very well and established themselves as equal partners in the project.”
André Kotoll, Vice President IT, OBI - “With Everphone we have found a very reliable partner; I’m very happy with my decision. The Everphone portal is constantly being improved, making it easy to use for all employees. My account manager at Everphone responds very quickly to all requests.”
Volker Gregorius, Department Lead IT Services, Cologne/Bonn Airport
In the following video, you’ll meet Klaus-Lorenz Gebhardt, who led the rollout of Device-as-a-Service at Mazars.
Takeaway from Everphone testimonials
IT and HR admins report significant relief for their teams and outstanding user experiences.
You can find an overview of our testimonials on the References page.
Employer reviews: Everphone as a team and company culture
Another perspective comes from platforms like kununu and Glassdoor – where (mostly former) employees share their experiences working at Everphone. The ratings range from average to very positive, with frequent praise for strong team spirit and an open work culture.
Here are a few highlights from the community:
- On kununu, Everphone is rated around 4 out of 5 stars, with work atmosphere and team cohesion often called out positively.
- On Glassdoor, the rating is approximately 3.7 out of 5, and about 73% of employees would recommend Everphone as an employer.
Interested in joining Everphone?
Take a look at our careers page – we’re always happy to hear from potential new team members.
Takeaway from Everphone Employer Reviews
We also receive honest feedback from within – with plenty of positive voices, but also constructive criticism. There are definitely areas where we can and want to improve.
In a nutshell: What real users say about Everphone
📌 Customer feedback (service focus)
- Many positive reviews on Google and other platforms
- Very high satisfaction with device replacement, support, and service quality
- Occasional critical comments regarding support or logistics details
📌 Employee feedback & internal insights
- Overall solid employer ratings on kununu & Glassdoor
- Strong team culture, opportunities for growth, and a positive work atmosphere
- Varying experiences depending on department and role
Conclusion: How Everphone is rated
Many companies rely on Everphone as their Device-as-a-Service partner – and share their experiences publicly.
We’re proud of the feedback we receive and continue working to improve both the customer and employee experience.
At the same time, you’ll occasionally come across critical feedback – for example, about the duration of repairs or replacement processes – which shows that the community is providing open and honest reviews.
If you want to know how Everphone performs in real life, take a look at genuine user reviews. Many customers report excellent service and high satisfaction – especially in Google reviews, where top ratings are given with remarkable frequency.
Employer reviews on platforms like kununu and Glassdoor also offer insight into Everphone as a workplace, giving you a more complete picture of the company overall.
