Reliability and protection for mobile health data

Healthcare institutions must handle data with the utmost care. Everphone supports staff with reliable mobile devices as well as mobile security solutions.

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IT tenders diagnosed

In the healthcare sector, IT infrastructure is usually procured through tenders with IT service providers, relying on their rigid device portfolios. Instead of flexible framework contracts like DaaS, procurement is mainly focused on purchasing devices. The result: outdated hardware, more workload for IT and procurement, and a lack of scalability in processes.

Challenge: Lifecycles

Outdated IT infrastructure

Devices are often in use for many years, updates and upgrades are delayed—hampering productivity, causing frustration, and compromising mobile security.

Challenge: Skilled staff

Lack of IT resources

Internal IT teams are overworked—sometimes there are no resources at all. As a result, device management, support, and lifecycle handling are neglected.

Challenge: Procurement

Complex processes

Rigid tendering requirements and lengthy bidding procedures cause extremely complex procurement processes. Flexible, fast IT provisioning is nearly impossible.

Everphone solutions

Relief through a high degree of automation

Unlike traditional device purchasing, Device-as-a-Service is highly automated. Tasks are transferred from ITSM systems such as ServiceNow or Datanet via API to Everphone—and we handle the rest. Your IT and procurement teams no longer have to deal with device procurement, configuration, replacement of defective devices, upgrades, updates, returns, or refurbishment. Our interface greatly simplifies and standardizes all these processes, providing sustainable relief for your teams and consistent service processes. Existing fleets can be easily migrated with “Buy and Rent Back” (BARB).

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Protection of critical infrastructures (KRITIS)

In healthcare, the highest level of data security—especially for mobile data—is a given. On our rental devices, company and patient data are secured by MDM software within an encrypted container. If a device is lost, IT can lock and wipe this container, preventing unauthorized access. IT security requirements (password enforcement, patches, OS updates) are centrally managed and cannot be bypassed by users. For further device hardening, we also offer a dedicated Mobile Threat Defense solution with our technology partner CheckPoint.

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Cost transparency and reliable budget planning

The costs for our rental devices are fully transparent, making budget planning much easier. Monthly rental rates already include replacement of defective devices: if a device breaks, we replace it promptly without case review. Since no additional costs arise, no approvals are required: users can easily handle these tasks themselves via our user-friendly web portal. This not only further relieves IT support but also greatly simplifies budget planning. When employees leave the company, rentals can simply be terminated and devices returned.

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Know-how

Learn more

Our blog covers key aspects of device procurement and administration.

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