Is the theft or loss of a device insured?
The theft or loss of Everphone devices is not covered by insurance.
Our devices are insured against defects and damages.
Please report the loss of a device in the portal.
To do so, go to → Rentals → Device → Rental details and click on “Device Lost/Stolen”.
We will send a replacement device.
How does choosing a refurbished device/extending my rental lower the environmental impact?
Why should I extend my rent?
How sustainable is the Everphone service and what is its impact on my carbon footprint?
Can employees buy equipment from terminated rentals?
How much is the device exchange?
What happens with the returned devices?
What else do you want to know?
If you haven’t found the answer to your questions, just ask us directly via this form.
We’ll get back to you in no time!