Efficient operations & minimal downtime

As a COO, Everphone helps you stream­line device manage­ment, minimize down­time through fast replace­ments, and ensure smooth business operations.
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Everphone Clients
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Stable operations require reliable devices

When devices fail, operations come to a halt. Multiple locations, users, and models turn rollouts into a logistical challenge. And when IT support is stretched thin, costly productivity gaps can quickly occur.

Challenge: Productivity

Downtime due to end devices

Sometimes, laptops, smart­phones, or tablets get damaged, broken, or lost. This leads to downtime—and produc­tivity losses in opera­tional processes.
Challenge: Complexity

Demanding rollouts

Different user groups, locations, and device types require high coordination efforts for every rollout—whether it’s a new deploy­ment or a fleet refresh.
Challenge: Support

Suboptimal service

IT resources are notoriously scarce. Internal IT support for rollouts and break-and-fix processes is often over­whelmed and not available across all sites.
wohin mit kaputten handys
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Fast device replace­ment

For defective devices, we provide quick replace­ments to keep down­time to a minimum. Whether the device is used by the CIO, in production, or in logistics—Everphone ships a replace­ment with­in two busi­ness days. Costs are already included in the monthly rental price.

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Centralized support

Our service is available 365 days a year—not just as an AI chat­bot, but with real humans who know their stuff. Our goal: optimal user expe­rience with full relief for your IT team. Users can request support via the Ever­phone self-service portal—or we take over your ITSM tasks via API, e.g. from Servicenow.

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DaaS Blueprints for Device Projects
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Service blue­prints & standardi­zation

Our procurement and rollout processes are fully scalable. Our project blue­prints have proven them­selves hundreds of times for enter­­prise customers and cover all steps from staging to delivery—including upgrades, device retrieval at end-of-life, and certified data deletion.
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References

Reliable operations with reliable device service

Find out how device as a service has simplified device procurement and management for our customers.

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6,000 iPads in five days: boosting employee satisfaction for Henkel

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James Hardie: relieving the IT of mobile device tasks

Know-how

Learn more about DaaS

Our blog explores key aspects of device procurement and administration.

Resources
Device-as-a-Service
Mobile work

DaaS (device as a service)–what is it and how does it work?

Rent tablets | iPad rentals
Mobile work

Company tablets: To rent or not to rent?

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Employer branding

Reduce work phone costs with rental phones from Everphone

Your information

Start today

Your road to True-DaaS

  • Submit your request
    Fill in the form.
  • We reach out
    An expert will con­tact you to under­stand your needs.
  • The Everphone offer
    Get to know our solution. On demand, we’re happy to give you a tailored demo of our plat­form and services.
  • Next steps
    If it’s a fit, we’ll guide you through rollout options.