As an admin, can I restrict upgrades?
FAQ
As an admin, can I restrict upgrades?
Can I restrict access rights for employees to repairs?
Yes.
If, for policy reasons, you do not want employees to independently upgrade their company cell phones (for example, from an iPhone to an iPhone Pro), this function can be hidden in the Everphone customer portal.
Your employees can then still report defective devices in the customer portal, for example, and initiate the free repair or replacement, but can no longer independently change the phone model.
Related FAQs
How is business and private data separated on the devices?
Private and business data will be separated by a specialized software.
What does the co-payment mean for some models?
Employees can contribute to the cost of a high-quality smartphone (“co-payment”).
Can I use my company phone for private purposes?
With an MDM software, there are no restrictions on the private use of a company cell phone.
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How does choosing a refurbished device/extending my rental lower the environmental impact?
The benefits of longer usage and refurbished devices in terms of reduction of CO2 emissions, water usage and the usage of raw materials.
Why should I extend my rent?
Extending your rental to 36 months makes it more sustainable.
How sustainable is the Everphone service and what is its impact on my carbon footprint?
At Everphone, we do our best to provide a sustainable service for mobile device use.
Can employees buy equipment from terminated rentals?
Yes, they can.
How much is the device exchange?
Replacement devices are free of charge in the event of a defect.
What happens with the returned devices?
Most of them are being refurbished and reused.
What else do you want to know?
If you haven’t found the answer to your questions, just ask us directly via this form.
We’ll get back to you in no time!
