As an admin, can I restrict upgrades?
FAQ
As an admin, can I restrict upgrades?
Can I restrict access rights for employees to repairs?
Yes.
If, for policy reasons, you do not want employees to independently upgrade their company cell phones (for example, from an iPhone to an iPhone Pro), this function can be hidden in the Everphone customer portal.
Your employees can then still report defective devices in the customer portal, for example, and initiate the free repair or replacement, but can no longer independently change the phone model.
Related FAQs
How much is a device upgrade?
Whether charges apply for a device upgrade depends on the term of your contract and your master agreement.
Is the theft or loss of a device insured?
The theft or loss of Everphone devices is not covered by insurance.
What is an MDM?
MDM stands for mobile device management software.
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Which HR systems can be integrated with the Everphone API?
Everphone connects seamlessly with leading HR systems.
What services are included in Workplace as a Service?
Discover which hardware, software, and services are typically part of a WaaS model – from delivery to return.
We use ServiceNow. Can we integrate device procurement with it?
Everphone offers an API that integrates directly with ITSM solutions like ServiceNow.
Is Workplace as a Service available for MacBooks?
Yes, absolutely. We offer Workplace as a Service for MacBooks—from the MacBook Air to the MacBook Pro.
What’s the difference between Device as a Service (DaaS) and Workplace as a Service (WaaS)?
At Everphone, DaaS refers to mobile devices, while WaaS means workplace devices. There’s not much of a difference though.
Do I have to be 24/7 available with my company phone?
No, you don’t.
What else do you want to know?
If you haven’t found the answer to your questions, just ask us directly via this form.
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