As an admin, can I restrict upgrades?
FAQ
As an admin, can I restrict upgrades?
Can I restrict access rights for employees to repairs?
Yes.
If, for policy reasons, you do not want employees to independently upgrade their company cell phones (for example, from an iPhone to an iPhone Pro), this function can be hidden in the Everphone customer portal.
Your employees can then still report defective devices in the customer portal, for example, and initiate the free repair or replacement, but can no longer independently change the phone model.
Related FAQs
How long does it take to exchange a broken device?
In the event of damage, we will promptly ship your replacement unit.
Shipping terms
The shipping of our devices is done by DHL.
How does choosing a refurbished device/extending my rental lower the environmental impact?
The benefits of longer usage and refurbished devices in terms of reduction of CO2 emissions, water usage and the usage of raw materials.
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How does choosing a refurbished device/extending my rental lower the environmental impact?
The benefits of longer usage and refurbished devices in terms of reduction of CO2 emissions, water usage and the usage of raw materials.
Why should I extend my rent?
Extending your rental to 36 months makes it more sustainable.
How sustainable is the Everphone service and what is its impact on my carbon footprint?
At Everphone, we do our best to provide a sustainable service for mobile device use.
Can employees buy equipment from terminated rentals?
Yes, they can.
How much is the device exchange?
Replacement devices are free of charge in the event of a defect.
What happens with the returned devices?
Most of them are being refurbished and reused.
What else do you want to know?
If you haven’t found the answer to your questions, just ask us directly via this form.
We’ll get back to you in no time!
