Resources – References

6,000 iPads in five days: boosting employee satisfaction for Henkel

Procuring, configuring and distributing 6,000 iPads is a real challenge — even for large international organizations like Henkel. The aim of this project was to strengthen the corporate culture, train the non-desk workers' digital skills and increase the resilience of the organization as a whole.

Device procurement and roll-out for Henkel AG

Working environments have changed a lot during the Corona pandemic. Concepts such as remote work, home office and shared desks have gone widespread quickly. Digital progress is a key success factor for the entire production environment and crucial for the resilience of companies. That's why multinational chemical and consumer goods manufacturer Henkel has decided, that digitization can't stop at the desks of white-collar workers.

Henkel finds it important to digitally integrate the entire workforce. In consequence, the organization planned to equip almost 6,000 non-desk workers with brand-new iPads — and in five working days only.

Challenges & Requirements

The procurement, configuration and distribution of 6,000 iPads is not a small task. Even for international organizations like Henkel, a project of this size is a challenge. The aim was to strengthen the corporate culture, develop digital skills in the workforce and increase the resilience of the organization.

Delivering devices that are "out of the box" ready to use was of particular importance. The devices needed to be procured, integrated into the Henkel network, equipped with all necessary apps, and fitted with an eSIM from Deutsche Telekom. The goal was to send fully configured and ready-to-use iPads directly to the recipients' address of choice.

End-to-end logistics and exchange service

The tablets were delivered directly to the address specified by the recipients — either to their homes or to one of the Henkel sites. The iPads were delivered ready for use, Internet-enabled and with all the necessary apps.

Mobile devices from Everphone are covered with an all-in-one service. If one of the devices stops working, employees can report the damage themselves via an easy-to-use online portal. A brand-new exchange device will be sent promptly and at no additional cost. The defective device is refurbished, data-wiped and reused elsewhere.

With the iPads, all employees can now easily manage personnel matters, use payroll apps or take advantage of digital training and healthcare applications.

“It is important for us to bring all our colleagues along with us in the digital transformation. For us, the project is an important step toward a modern, digital working environment and an inclusive culture.”