How much is the device exchange?
FAQ
How much is the device exchange?
There are no costs for device replacements—they’re included in our service.
There’s also no limit: as long as the damage wasn’t caused intentionally, we’ll repair or replace your devices as often as needed—at no extra charge.
This also applies to drop damage or technical malfunctions during regular use. So it doesn’t matter if the device (e.g., a smartphone) has a cracked screen, a worn-out battery, a loose charging port, or is bricked (i.e., frozen):
All you need to do is report the issue via the Everphone portal—we’ll take care of the rest.
Related FAQs
What services are included in Workplace as a Service?
Discover which hardware, software, and services are typically part of a WaaS model – from delivery to return.
What’s the difference between Device as a Service (DaaS) and Workplace as a Service (WaaS)?
At Everphone, DaaS refers to mobile devices, while WaaS means workplace devices. There’s not much of a difference though.
Can I keep my private number?
Yes, you can keep your private phone number when using a company smartphone.
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Which HR systems can be integrated with the Everphone API?
Everphone connects seamlessly with leading HR systems.
What services are included in Workplace as a Service?
Discover which hardware, software, and services are typically part of a WaaS model – from delivery to return.
We use ServiceNow. Can we integrate device procurement with it?
Everphone offers an API that integrates directly with ITSM solutions like ServiceNow.
Is Workplace as a Service available for MacBooks?
Yes, absolutely. We offer Workplace as a Service for MacBooks—from the MacBook Air to the MacBook Pro.
What’s the difference between Device as a Service (DaaS) and Workplace as a Service (WaaS)?
At Everphone, DaaS refers to mobile devices, while WaaS means workplace devices. There’s not much of a difference though.
Do I have to be 24/7 available with my company phone?
No, you don’t.
What else do you want to know?
If you haven’t found the answer to your questions, just ask us directly via this form.
We’ll get back to you in no time!Â
