How much is the device exchange?
FAQ
How much is the device exchange?
If you’re device is broken/defective, there are no costs for the exchange device.
It is part of our service.
Related FAQs
Returns: How to prepare your device for return shipment
If you want to return your device to Everphone, please follow the steps below—and also their order.
Can I use my company phone for private purposes?
With an MDM software, there are no restrictions on the private use of a company cell phone.
As an admin, can I restrict upgrades?
Yes, you can.
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How does choosing a refurbished device/extending my rental lower the environmental impact?
The benefits of longer usage and refurbished devices in terms of reduction of CO2 emissions, water usage and the usage of raw materials.
Why should I extend my rent?
Extending your rental to 36 months makes it more sustainable.
How sustainable is the Everphone service and what is its impact on my carbon footprint?
At Everphone, we do our best to provide a sustainable service for mobile device use.
Can employees buy equipment from terminated rentals?
Yes, they can.
How much is the device exchange?
Replacement devices are free of charge in the event of a defect.
What happens with the returned devices?
Most of them are being refurbished and reused.
What else do you want to know?
If you haven’t found the answer to your questions, just ask us directly via this form.
We’ll get back to you in no time!