FAQ

What is a device upgrade?

At Everphone, you can rent smartphones and tablets in different price ranges and with different features. In principle, we consider an “upgrade” to be the change of the current rental device to a higher-quality one, for example, the change from an iPhone 13 to an iPhone 14.


Upgrade via employee co-payment

Some companies only want to spend a certain amount on a mobile device, which should not be exceeded. If an employee nevertheless wants a better, newer or better-equipped model, he or she can also make a small financial contribution (“employee co-payment”) to the device rental.

We call this co-payment approach “Choose Your Own Device”. The costs for the company remain stable, while productivity and employee satisfaction still increase. The upgrade via employee co-payment is done in stages, as in the following example portfolio.

Fig. 1 – Co-payment levels in an example portfolio

Related FAQs

Which HR systems can be integrated with the Everphone API?

Everphone connects seamlessly with leading HR systems.

What services are included in Workplace as a Service?

Discover which hardware, software, and services are typically part of a WaaS model – from delivery to return.

We use ServiceNow. Can we integrate device procurement with it?

Everphone offers an API that integrates directly with ITSM solutions like ServiceNow.

Is Workplace as a Service available for MacBooks?

Yes, absolutely. We offer Workplace as a Service for MacBooks—from the MacBook Air to the MacBook Pro.

What’s the difference between Device as a Service (DaaS) and Workplace as a Service (WaaS)?

At Everphone, DaaS refers to mobile devices, while WaaS means workplace devices. There’s not much of a difference though.

Do I have to be 24/7 available with my company phone?

No, you don’t.

What else do you want to know?

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