FAQ

What is a device upgrade?

At Everphone, you can rent smartphones and tablets in different price ranges and with different features. In principle, we consider an “upgrade” to be the change of the current rental device to a higher-quality one, for example, the change from an iPhone 13 to an iPhone 14.


Upgrade via employee co-payment

Some companies only want to spend a certain amount on a mobile device, which should not be exceeded. If an employee nevertheless wants a better, newer or better-equipped model, he or she can also make a small financial contribution (“employee co-payment”) to the device rental.

We call this co-payment approach “Choose Your Own Device”. The costs for the company remain stable, while productivity and employee satisfaction still increase. The upgrade via employee co-payment is done in stages, as in the following example portfolio.

Fig. 1 – Co-payment levels in an example portfolio

Related FAQs

How does choosing a refurbished device/extending my rental lower the environmental impact?

The benefits of longer usage and refurbished devices in terms of reduction of CO2 emissions, water usage and the usage of raw materials.

Why should I extend my rent?

Extending your rental to 36 months makes it more sustainable.

How sustainable is the Everphone service and what is its impact on my carbon footprint?

At Everphone, we do our best to provide a sustainable service for mobile device use.

Can employees buy equipment from terminated rentals?

Yes, they can.

How much is the device exchange?

Replacement devices are free of charge in the event of a defect.

What happens with the returned devices?

Most of them are being refurbished and reused.

What else do you want to know?

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