Business phone glossary

Our glossary explains basic terms and abbreviations relating to mobile working, the use of smartphones and tablets in the corporate environment (Enterprise Mobility) and security aspects in the use of mobile devices.


Refurbishing grades

Refurbishing grades

Conditions of refurbished devices

The refurbishing grade indicates the condition of a refurbished device.

Grading of refurbished devices at Everphone

Since Everphone’s refurbished devices are professionally checked for functionality by mobile device specialists, the specified values primarily refer to external device features such as scratches on the display as well as dents, abrasion or other signs of use on the housing. An exception is the battery’s charging capacity, which is also taken into account in the refurbishing grades.

Everphone conditions

At Everphone, the indicated grades correspond to the following device conditions.

Refurbishing gradeMeaning
New– unopened in original packaging
As good as new– display as good as new and without scratches
– only minimal signs of use on the frame or back cover
– battery performance of at least 90 % (only Apple devices)
Very good– slight signs of use on the display
– few scuffs or bump marks on the frame and/or back cover
– battery performance of at least 85 % (only Apple devices)
Good– occasional signs of use, dents and/or scratches that are clearly visible
– display may have isolated scratches
– battery performance of at least 80 % (only Apple devices)
Acceptable– heavy signs of use and/or deep scratches, paint rubbing, dust deposits
– Dirt on display and/or back cover and frame
– battery performance of at least 80 % (only Apple devices)
Refurbishing grades at Everphone

Also read: