Workplace as a Service

Workplace as a Service

Workplace as a Service means you no longer have to worry about hardware. Everphone makes your employees productive from day one: We deliver ready-to-use laptops, PCs, mobile devices, and matching accessories—directly to wherever your team needs them. Fully automated and API-based.

Workplace-as-a-Service_Header_mobile_EN_Everphone
Gartner 2025

“Many of the logistical tasks associated with PCs, such as shipping, repair and stocking, have become more cumbersome, pushing up demand for managed PC life cycle services.”

Simplify complex device procurement sustainably with WaaS

IT teams face the challenge of providing more and more devices for an increasing number of use cases—always under time pressure. Workplace-as-a-Service is the solution for anyone looking to simplify, standardize, and accelerate their ITSM workflows for procuring laptops, convertibles, detachables, mobile workstations, desktop or all-in-one PCs (and accessories).

Challenge: Resources

High workload for pro­cure­ment & rollouts

Different require­ments and device port­folios across countries or entities make it diffi­cult to define a standard for ITSM work­flows. Complexity and urgency result in a high work­load for IT/procure­ment teams.
Challenge: Requirements

Security risks & compliance stress

Technical silos and sourcing models like BYOD (bring your own device) pose po­ten­tial data security threats. Data pro­tec­tion and compliance regu­la­tions add even more complexity.
Challenge: Complexity

Inflexible structures in hybrid work environments

Vendor limitations and other opera­tional con­straints reduce pro­cure­ment flexi­bi­lity. One-size-fits-all solutions lead to frus­tra­tion and decreased pro­duc­ti­vity among employees in different departments.

WaaS benefits for your organization

Workplace as a Service reduces onsite IT support through outtasking. Especially for companies with over 500 employees, the potential is enormous. But we also offer WaaS solutions for smaller organizations.

IT relief

When hiring or offboarding employees, devices need to be deployed or returned quickly. WaaS creates clear processes and handles all operational and logistical tasks—your IT team can finally breathe.

Cost control

Everphone’s Workplace as a Service offers predictable costs: The monthly usage fee includes all expenses for laptops, PCs, and accessories—repairs, replacements, and management included.

Flexibility and scalability

With Everphone, you rent workplace devices tailored to your team’s needs—flexible, scalable at any time, and without high upfront investments. You can adjust the number and type of devices as required.

API-based automation

The Everphone API automates the entire device lifecycle—from ordering to delivery and returns. Devices are delivered ready to use, directly to your employees, and picked up the same way. You receive a complete audit trail.

Workplace-as-a-Service_IT-Procurement_Everphone
WaaS solutions

One process for all devices in mixed fleets

Managing mixed fleets of various manufacturers and device types is a major challenge in everyday IT operations: notebooks, workstations, tower PCs, smartphones, tablets, and the necessary accessories are often procured through different channels. This creates complexity and complicates onboarding for new joiners. WaaS ensures maximum process clarity instead of extra work, duplication, and time loss: with Everphone, you get a single point of contact, one financing model, and one SLA across all devices. With “BARB” (buy and rent back), we also offer a solution for easy fleet migration to WaaS. BARB includes an automatic roll-out plan to renew your current devices.

WaaS solutions

Configuration & delivery

Today’s users expect convenient and service-oriented solutions. That’s why we always ship our WaaS devices preconfigured and ready to use. For notebooks, this includes Autopilot registration, staging, and even BIOS settings. We deliver the devices free of charge – either to the office or to the recipient’s preferred address. To take over IT tasks and device orders, we can easily connect to your ITSM tools via API.

WaaS solutions

Lifecycle management: From roll-out to return

Everphone’s WaaS solution plans the entire lifecycle of a device from start to finish and takes care of all operational tasks. It starts with procurement and continues through configuration (staging) and daily operations (updates, security). A WaaS framework agreement defines global standards across all required countries or entities. If a device is damaged or defective, users can request support or a replacement via the Everphone portal. Both come at no additional cost and require no extra approval.

WaaS solutions

Returns & refurbishment

At the end of a WaaS device’s lifecycle, it is replaced and returned. At Everphone, this process is fully integrated from the start: we handle returns directly with the device users, so your IT team doesn’t have to get involved. 98% of the devices are refurbished and reused elsewhere – which is not only cost-effective but also more sustainable. Beforehand, all profiles, settings, and data are securely wiped. You’ll receive a deletion certificate for your audit trails and documentation of the CO₂ savings achieved by using Workplace as a Service.

Workplace-as-a-Service_Refurbishment
Migration to WaaS

BARB: Your jump-start for WaaS

Buy and rent back (BARB) is the perfect jump-start for your transition to Workplace as a Service. Through a rental buyback, we bring your existing devices under our SLA and enable you to modernize your fleet quickly. The video explains this process for Device as a Service (DaaS)—but it works exactly the same for WaaS.

Workplace as a Service: Devices

Our WaaS devices

We offer notebooks, PCs and other workplace devices from Apple, Dell, HP, and Lenovo. For mobile devices, we provide models from Apple, Fairphone, Google, Motorola, Nokia, and Samsung. If you’re looking for other manufacturers, just get in touch.

Notebooks/laptops

Notebooks are the backbone of modern workplaces. We offer a wide range of models and configurations—from standard laptops to high-end devices.

Desktops

We provide all-in-one devices, desktop towers, small-form-factor PCs, and tiny/mini PCs.

Workstations

We also offer high-performance PCs and laptops (workstations).

Convertibles/ detachables

For mobile use, flexible convertibles and detachables are recommended.

Accessories

From simple mice and keyboards to headsets and docking stations—you have a wide range of accessories to choose from.

Workplace as a Service | FAQs

They don’t.
Our service level is the same—whether it’s for a mouse, a smartphone, a laptop, or a desktop tower.

We buy your old devices through our “buy and rent back” model (BARB) and integrate them into the Everphone service. Your employees keep using the devices without interruption. When needed, the devices can be upgraded and replaced with newer models.

We replace defective devices as quickly as possible and at no extra cost. Based on our experience, dual-swap repair scenarios cause unnecessary effort. We prefer to send your employees a new device right away so they can stay productive. The old device is then collected, repaired, refurbished, and reused when possible.

Your information

Start today

Your road to WaaS

Workplace as a Service provides your workers with the tools they need to perform at their best while also making workplace management easier. Businesses can use such models to integrate new technologies quickly and provide for  modern workplaces in a flexible and need-based manner.

What is the workplace as a service (WaaS) model?

The “Workplace as a Service” model derives from the “Software as a Service” concept, where users don’t pay for “owning” a given software, but for using it within a subscription model. The “as a service” strategy is already well-known in the corporate world.

Growing a business and achieving satisfactory results requires a few technology ideas to be set in motion. With this model in place, businesses no longer buy technical devices such as computers, printers, etc. and instead lease these devices.

Everphone is a smart WaaS solution that handles all of the administrative challenges that come with mobile devices in the workplace. Their services include more than just procurement: the application management, MDM integration, troubleshooting, repairs and the overall lifecycle management are all part of the package.

The technology developed through this concept, including the ability to have it succeed, provides sufficient freedom for IT departments. Implementing this technique may be a valuable resource for businesses aiming to enhance device as a service management and maximize cost-effectiveness in their technological infrastructure. Corporate environments are characterized by quality, performance, and, most importantly, innovation.

Workplace-as-a-Service

Workplace as a Service and Software as a Service model are popular because they are not installed directly on the hardware or data. Therefore applications are accessed via the cloud. As a customer, you can choose the full solution or begin with one of the services that best meet your needs. Everphone’s “Phone as a Service” takes care of everything you need for your work smartphones and tablets, from purchase to set up to employee distribution.

Regardless of your field of work, these software applications are a tool you will constantly use in this day and age. Your company will profit from ICT systems by lowering costs, boosting efficiency, enhancing decision-making, and increasing market competitiveness. The result will serve your needs and add value to your company.

IT procurement solution for your business

Never before in history has technology revolution occurred at such a rapid pace. Technology is changing, developing, and modifying every facet of how businesses operate. As a result, you’ll need a device that falls into the appropriate category to make things easier. Everphone will provide mobile phones and other devices as a service rental while subsidizing a full service for company phones and tablets.

The corporate phone options include the latest contemporary iPhones, and Android smartphones from Samsung, Nokia, Google, Motorola, and Fairphone. This service is offered at a subscription business model tailored to your company.

Benefits of workplace as a service for IT procurement

An organization’s management is faced with different challenges when the organization introduces new technology. You need to understand how technology influences your organization and how to customize these advancements. This is where Workplace as a Service may help. The service is completely managed, from setup to continuous maintenance, preserving company resources for more critical activities.

IT modernization is frequently seen purely as a technological issue. Changes in technology can only be sustained if employers and employees embrace them. To achieve this, make sure that new systems are aligned with the culture of the company.

Over the last ten years, the fundamental architecture of IT has evolved in proximity to the evolution of businesses. A company’s survival depends on its ability to expand and seize new possibilities. It’s critical to assess these transformation opportunities in your organization.

Most forward-thinking firms are discussing and adopting modern Workplace as a Service due to the ever-changing demands. Several steps are customized to each business utilizing this strategy and generating a positive work environment for employees. Let’s take a look at some of the benefits in more detail:

Cost transparency

Workplace as a Service (WaaS) may help your company cut expenses, boost revenue, and boost profits. All contractual services are included in the fees, which are paid in predetermined monthly installments. As a result, the business only pays for what it utilizes. Outsourcing from Everphone may help businesses cut expenses while focusing on what they do best as a business on a national and worldwide scale.

Because this is an equipment rental model, the cost of this service is cheaper than the initial cost that the firm would incur if it purchased all of the equipment outright. Therefore any defects, returns, and offboarding will be well taken care of by the provider. The most obvious benefit of a modern Workplace as a Service solution is that it frequently comes with no upfront expenditures.

Efficient device management

Teams may be up and running from anywhere by utilizing a service partner to maintain and refresh hardware and software needs. With the correct software, smart devices or tablets can be used to handle every element of your organization remotely.

These devices meet the highest quality standards, are incredibly effective, and are technologically advanced. The internet allows companies to enter new areas without incurring high financial costs. Thanks to specialized softwares and technology in combination with the right service, teams can optimize employee productivity while working from anywhere, as most people anticipate.

Flexibility and scalability

The WaaS package is extremely adaptable and can be customized to meet the demands of a specific business. This helps upcoming businesses to concentrate on their most important duties rather than spending time and money on non-essential tasks.

This service will help you optimize your manufacturing beyond what you could do before. Because they have access to high-tech equipment and tools, small businesses may often compete with bigger organizations regarding operational efficiency. This enables business owners to build operations based on the most cutting-edge technologies and resources available.

Security

Most modern firms are vulnerable to security threats and vandalism. Financial data, sensitive executive decisions, and other proprietary information may be protected using technology, giving you a competitive advantage.

This system assists firms in keeping their ideas out of the hands of their competitors. A firm may assure that none of its future projects are replicated by the competitors by using computers with passwords. All data submitted into the system is encrypted and kept on secure servers that are guarded against unwanted access and deletion. Company owners may also use technology to establish secure environments for storing critical corporate or customer data.

Why should businesses embrace technology and WaaS models?

Successful businesses have come far with technology in various aspects such as communication, productivity, and tracking purposes. In reality, the engine propels and supports most commercial activities. The impact of technology on corporate operations is significant, regardless of the size of your company. Mobile strategy through technology provides a variety of relevant advantages.

This will assist you in sustaining a cash injection and delivering excellent results for your clients. This is why it is critical to comprehend the current technology that is easily available to you and how it may be used at your convenience. This methodology will exhibit how a company creates and captures value.

A company’s culture and everything in between influence its technological infrastructure. This also has an impact on confidential information, including commercial benefits. Workplace-as-a-Service balances an outstanding office experience for employees with the security of data and user devices. We’ve got you covered whether you’re at the office or working remotely. Enjoy the great business phone and device services with productivity-enhancing apps while knowing everything is kept secure and private, thanks to inbuilt security measures.

The introduction of computers had a massive impact on numerous sectors, including office work on a larger scale. Mobile devices have helped increase office workers’ productivity and accuracy by providing numerous software and communication services. Smart devices are now an integral element of practically every office, with most businesses unable to function without them.

The future of businesses through “Workplace as a Service”

Workplace as a Service in the modern era offers an innovative take on the standard Software as a Service concept. The composition of work and how it is done have changed dramatically and are continually changing. Work has become more demanding, team-oriented, reliant on technological and mobile equipment.

Companies are also sourcing methods to empower their staff in performing their jobs more successfully so that they may generate bigger profits in the long run. therefore it’s crucial to stay connected and outsource experts that clearly understand what the company needs and how to get there.

As a significant provider of commercial telecommunications solutions, the goal is to ensure that everyone is on top of their game. This procedure is straightforward. Clients are connected to dependable phone services and the most advanced technologies in the business.

Everphone offers mobile phone goods and services to make them more accessible for private and business use. The aim focuses on customer satisfaction while also evolving with the company’s future.

Conclusion

In the simplest terms, Workplace as a Service is an extended version of Software as a Service (SaaS) combined with the device as a Service (DaaS) model. The development of corporate work phones has left a trail of undeniable proof that they can both improve and disrupt the workplace. The corporate world as we know it is changing, and keeping consistent communication and connectivity is more critical than ever.

Modern organizations constantly need to adapt to an ever-changing environment, requiring continuous innovation in products, services, and practices. Their systems have to have the flexibility to keep up. Workplace as a Service provides an answer to all these challenges with services and tools that are securely built and powered for business.