Efficient operations & minimal downtime

As a COO, Everphone helps you stream­line device manage­ment, minimize down­time through fast replace­ments, and ensure smooth business operations.
Device-as-a-Service_COO_Everphone
Device-as-a-Service_COO_Everphone

Stable operations require reliable devices

When devices fail, operations come to a halt. Multiple locations, users, and models turn rollouts into a logistical challenge. And when IT support is stretched thin, costly productivity gaps can quickly occur.

Challenge: Productivity

Downtime due to end devices

Sometimes, laptops, smart­phones, or tablets get damaged, broken, or lost. This leads to downtime—and produc­tivity losses in opera­tional processes.
Challenge: Complexity

Demanding rollouts

Different user groups, locations, and device types require high coordination efforts for every rollout—whether it’s a new deploy­ment or a fleet refresh.
Challenge: Support

Suboptimal service

IT resources are notoriously scarce. Internal IT support for rollouts and break-and-fix processes is often over­whelmed and not available across all sites.
wohin mit kaputten handys
Everphone solutions

Fast device replace­ment

For defective devices, we provide quick replace­ments to keep down­time to a minimum. Whether the device is used by the CEO, in production, or in logistics—Everphone ships a replace­ment with­in two busi­ness days. Costs are already included in the monthly rental price.
Everphone solutions

Centralized support

Our service is available 365 days a year—not just as an AI chat­bot, but with real humans who know their stuff. Our goal: optimal user expe­rience with full relief for your IT team. Users can request support via the Ever­phone self-service portal—or we take over your ITSM tasks via API, e.g. from Servicenow.
Everphone Customer Service
DaaS Blueprints for Device Projects
Everphone solutions

Service blue­prints & standardi­zation

Our procurement and rollout processes are fully scalable. Our project blue­prints have proven them­selves hundreds of times for enter­prise customers and cover all steps from staging to delivery—including upgrades, device retrieval at end-of-life, and certified data deletion.
References

Reliable operations with reliable device service

Find out how device as a service has simplified device procurement and management for our customers.

6,000 iPads in five days: boosting employee satisfaction for Henkel

Device-as-a-Service-Testimonial_logo

James Hardie: relieving the IT of mobile device tasks

Interhyp Group: mobile infrastructure in 120 locations

Know-how

Learn more about DaaS

Our blog explores key aspects of device procurement and administration.

Device-as-a-Service
Mobile work

DaaS (device as a service)–what is it and how does it work?

Rent tablets | iPad rentals
Mobile work

Company tablets: To rent or not to rent?

work phone reduce costs
Employer branding

Reduce work phone costs with rental phones from Everphone

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Your road to True-DaaS