Efficient operations & minimal downtime
As a COO, Everphone helps you streamline device management, minimize downtime through fast replacements, and ensure smooth business operations.




Stable operations require reliable devices
When devices fail, operations come to a halt. Multiple locations, users, and models turn rollouts into a logistical challenge. And when IT support is stretched thin, costly productivity gaps can quickly occur.
Challenge: Productivity
Downtime due to end devices
Sometimes, laptops, smartphones, or tablets get damaged, broken, or lost. This leads to downtime—and productivity losses in operational processes.
Challenge: Complexity
Demanding rollouts
Different user groups, locations, and device types require high coordination efforts for every rollout—whether it’s a new deployment or a fleet refresh.
Challenge: Support
Suboptimal service
IT resources are notoriously scarce. Internal IT support for rollouts and break-and-fix processes is often overwhelmed and not available across all sites.

Everphone solutions
Fast device replacement
For defective devices, we provide quick replacements to keep downtime to a minimum. Whether the device is used by the CEO, in production, or in logistics—Everphone ships a replacement within two business days. Costs are already included in the monthly rental price.
Everphone solutions
Centralized support
Our service is available 365 days a year—not just as an AI chatbot, but with real humans who know their stuff. Our goal: optimal user experience with full relief for your IT team. Users can request support via the Everphone self-service portal—or we take over your ITSM tasks via API, e.g. from Servicenow.


Everphone solutions
Service blueprints & standardization
Our procurement and rollout processes are fully scalable. Our project blue­prints have proven themselves hundreds of times for enterprise customers and cover all steps from staging to delivery—including upgrades, device retrieval at end-of-life, and certified data deletion.
References
Reliable operations with reliable device service
Find out how device as a service has simplified device procurement and management for our customers.
Know-how
Learn more about DaaS
Our blog explores key aspects of device procurement and administration.
Your information
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Your road to True-DaaS
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The Everphone offer
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Next steps
If it’s a fit, we’ll guide you through rollout options.